The Art of Applied Listening

The world we live in is a living breathing thing.  If we choose to listen to it, we can then understand how we need to change in order to survive or even thrive.  The world doesn't care if we don't listen to it, or refuse to change, it's unforgiving and will shake off us off like a bad case of fleas.

If one lives in a flood area as as example, then they need to prepare for that flood when it starts raining heavy.  Else their home gets ruined, and the rain sure doesn't care - no matter how deep heels may get dug in.

This sort of logic applies to all relationships, including those between people, be it intimate, friendship, or even in business.

If one shows proof that they don't listen, and choose to not change - it can be the death nail in any relationship.  They might not have that girlfriend, boyfriend, best bud, business partner, or customer coming around again.

The only difference, really, is that people tend to care and hold out hope that their counterpart will listen and adjust.  We don't like leaving people or places we care about.  So, it tends to take several "floods" before we give up hope and seek higher ground.

This is why customer's tend to stay when mistakes begin at their favorite restaurant.

However, after a while the business will feel the impact of not practicing the art of applied listening.

Customers will trickle out over time.

This sort of thing can be reversed.

It requires the leadership to rise to the challenge, acknowledge their mistakes, and show evidence of change to their customers.  If you ever watch those restaurant shows - this is done over and over.  It can be done for you if you see your business failing.

Ultimatum Consulting can help.  It's what we do.